The Warehouse Catering Terms & Policies

Orders: 

All food orders come with paper plates and napkins

Biodegradable disposable cutlery available for $1/per person

All food items come on disposable platters and bowls

Orders do not include serving ware unless specified

Assorted serving ware is available to rent directly from The Warehouse

Order and guest count must be confirmed no later than 3 days prior to event

Payments and Fees:

A 15% service and administration fee will be added to all orders

For orders over $200 a 20% deposit will be due at time of confirmation

Deposits for food and beverages are to secure our services and are non-refundable and non-transferable.

Balance is due at time of event.

Cancellations

Full payment is required for any cancellations occurring less than 48 hours before the scheduled event. 

Warehouse Catering shall have no responsibility or liability for failure to supply any services
when prevented from doing so by strikes, accidents, power failure, extreme weather, fire or any other cause beyond the Caterer's control.

Staff

Full service staff is available to deliver, set up, attend and clean up your event

4 hour minimum

Servers/Bartenders   $20/hour 

Rentals

Warehouse Rentals

Upgrade your event from disposable to classic assorted porcelain and metal serving dishes for an additional 20% of food cost (Serving spoons, forks and tongs included)

$50 fully refundable deposit required

All serving ware must be returned within 2 business days after event in order to receive full refund of servingware deposit. 

After 2 business days a $10 per day fee will be deducted from serving ware deposit. 

After 7 business days Client forfeits total deposit and is still responsible for returning serving ware. 

Further fees may be assessed. 

Pick up of serving ware can be arranged.

Outside Rentals

Warehouse Catering is happy to take care of all your large rental needs 

$75 service and delivery fee for up to $250 in rental equipment

Additional $75 for every $250 in rental equipment

BREAKAGE/LOSS: Client assumes full responsibility for any damage or loss of any equipment, including but not limited to tents, tables, chairs, linens, glassware, china or flatware.

Food

Dietary Requirements and Allergies
Warehouse Catering will endeavour to provide suitable adaptations to the Clients menu for any guests with special dietary requirements or allergies. We cannot however take responsibility for any guests individual reactions.

All food and beverage from the Warehouse Catering is prepared in a facility that uses gluten and tree nuts.

Alcohol
We reserve the right to request identification and/or to refuse service at any event. We reserve the right to close the bar service at any time. Warehouse Catering will hold no liability to any damages to guests or event location on or off premises.


Warehouse Catering reserves the right to change our Terms and Conditions when necessary

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